Monthly Archives: December 2016

Transparency and the RVS Community Manager

Our HOA community manager Vincent Montoya became an owner and resident of RVS in April 2016. We previously had a community manager — Jessica Pfeiffer — who was also a resident and this was publicly known. There are certainly advantages to having a manager who lives in the community but some potential drawbacks and potential conflicts of interest also exist.

The previous Board of Directors chose to keep secret the fact that Mr. Montoya and his family moved to RVS. That secret started to unravel when the Montoyas’ house was broken into and Mr. Montoya’s wife Tina posted about the incident on the NextDoor Windmill Ridge website. Several days later she posted a critical comment about the new Board (which had not yet appointed officers or had an official meeting), not doing anything about the spate of thefts in RVS. However Ms. Montoya posted her comments using an assumed name, Roland Alarid, who I believe is a relative.

At the Annual Meeting when the issue of security was discussed, President Paiz referred to “something that cannot be revealed,” presumably the fact that the Montoyas’ home was entered. Publicly available information on the Internet shows that the Montoyas live on Madre Mountain. As a resident, Ms. Montoya is entitled to criticize the Board, but she should use her own name and not pose as someone else. Both posts have since been removed and the name Roland Alarid has been changed to TL Alarid on the Windmill Ridge NextDoor site.

By trying to keep it a secret that the Montoyas live here, both the previous Board and Mr. Montoya created an unnecessary problem. To avoid any other difficulties in future, I suggest that Mr. Montoya publicly reveal to RVS residents — perhaps via an email blast — that he and his family live here.

I also suggest that the new Board speak with Mr. Montoya about transparency and possible conflicts of interest, particularly regarding the election process. The Board should clearly set forth his different roles as an employee community manager and a resident.